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Built for South Africans

South African brand

Carefully selected. Quality focused.

quality first

Frequently Asked Questions

NEED TO KNOW
Everything you need to know about VELR.

What makes your products special?

VELR is built around making everyday grooming simpler. We focus on practical, easy-to-use grooming essentials that look good, feel good to use and fit naturally into your daily routine.

How long does delivery take?

Orders typically arrive within 8–12 business days. Once your order has been dispatched, you’ll receive tracking information so you can follow your delivery every step of the way.

What is your returns policy?

We offer 30-day returns on unopened packages. If your order arrives damaged, defective or incorrect, please contact us at admin.velr@gmail.com or use the Let’s Talk box below. We’ll be happy to help get everything sorted for you.

How can I contact you?

We’re always happy to help. Simply use the Let’s Talk box below or email us directly at admin.velr@gmail.com and our team will get back to you as soon as possible.

Are VELR products suitable for everyday use?

Yes. VELR products are designed to fit easily into your everyday grooming routine. Whether it’s your morning routine, post-gym shower or a quick tidy-up before going out, our products are made to keep grooming simple and convenient.

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Have a question, a collaboration in mind, or simply want to connect? Our team is here to help.

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